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Social Well-being

Don’t drop hints Workplace Well-being

Don’t drop hints

Speaking openly and honestly is more likely to be effective than dropping hints. This is because: (i) people often don’t tune in to the hint; it goes over their head; and (ii) if they do get it, they may resent it – they may feel that you are trying to manipulate them, rather than communicate with them in a genuine way. Despite these problems with hinting, it is a very common occurrence for people to risk alienating others in this way. Learning and practising the skills involved in sensitive and tactful direct communication without ruffling anyone’s feathers are much wiser steps to take.
Dr Neil Thompson
August 22, 2023
Don’t rely on common sense Individual Well-beingWorkplace Well-being

Don’t rely on common sense

So-called ‘common sense’ is often not common (different people have different ideas about what is common sense) and not always sense (it is often contradictory). What counts as common sense can be important advice and wisdom built up over many years of experience. However, it can also, at times, be based on unquestioned prejudices and taken-for-granted assumptions. But, whether what counts as common sense is sound or not, what resorting to common sense amounts to is relying on preformed ideas instead of using reflective practice to think, plan, analyse and make sense of the situations we are dealing with. Someone saying: ‘It’s common sense’ is often inviting us to accept their perspective uncritically, rather than work out our own view…
Dr Neil Thompson
August 1, 2023
Give yourself thinking time Individual Well-beingWorkplace Well-being

Give yourself thinking time

As we have noted, the modern workplace tends to be a pressurized one. There is therefore a temptation to just press on, to adopt an attitude of ‘Head down, get on with it’. This can be highly dangerous as it means that people are making decisions, interacting with other people and generally going about their business without giving enough thought to what is involved or how it might go wrong. Part of the problem is that some workplace cultures can encourage this sort of behaviour and create the impression that stopping to think is a luxury you can’t afford if you work here (rather than a necessity if you are to practise safely). So, whether the impetus to just ‘Get…
Dr Neil Thompson
June 20, 2023
Believe in yourself Individual Well-beingWorkplace Well-being

Believe in yourself

Confidence is not something that you either have or do not have or have in a certain quantity. Confidence is an attitude. The word confidence means ‘trust’, so whether you are confident or not depends on whether you trust yourself. Sadly, many people have little trust in themselves, little self-belief, and so they will approach new situations and challenges with an attitude that says: ‘I can’t do this’. People who believe in themselves, by contrast, will approach new situations with the attitude: ‘I don’t know whether I can do this, but I am going to have a damn good try’. That is, they do not write themselves off.
Dr Neil Thompson
June 7, 2023
Choose your time and place Workplace Well-being

Choose your time and place

Sometimes there are sensitive issues that need to be addressed – for example, pointing out to someone that their behaviour is causing you (or others) problems or is contrary to law or policy. Bringing this to their attention in front of other people or when feelings are running high (if their behaviour has caused annoyance, for example) can mean that they lose face and can feel ‘got at’. This can not only make the situation worse by antagonizing them, but could also potentially lead to a complaint of bullying, on the grounds that your behaviour was humiliating and contrary to their dignity. It is important not to shy away from sensitive issues, but we do have to make sure that…
Dr Neil Thompson
May 23, 2023
Step back from time to time Individual Well-beingWorkplace Well-being

Step back from time to time

Busy people can easily get themselves into a whirl of activity that strongly resembles a hamster wheel – an awful lot of energy being expended, but not necessarily much progress being achieved. What can therefore be of great value is to take a step back from time to time and think about what our current pressures are and work out what is the best way of dealing with them. Can we change anything in the way things are currently working out? Can we deal with certain issues differently to ease or remove certain pressure points? Can we reschedule or reprioritize certain things? Do we need someone’s assistance or support in some areas? All these important questions can remain unanswered if…
Dr Neil Thompson
May 2, 2023
Beware of cloning Individual Well-beingWorkplace Well-being

Beware of cloning

The importance of valuing and even celebrating diversity is now well established, but what is often not appreciated is that the process of ‘cloning’ can stand in its way. What this refers to is the tendency to feel more comfortable with people who are ‘like us’ (‘homophilia’ is the technical term), so, if we are not careful, we can find ourselves treading the same beaten path of relating to people similar to ourselves and thereby not getting the benefits of diversity and the enrichment it brings. For example, many businesses have suffered or even perished because they recruited ‘people like us’ and thereby developed a very narrow perspective that stood in the way of creative thinking, innovation and the ability…
Dr Neil Thompson
April 18, 2023
Capitalize on crisis Individual Well-beingWorkplace Well-being

Capitalize on crisis

A crisis is a turning point in someone’s life, a situation that will either get better or get worse. By definition, if it stays the same it is not a crisis. What can be a strong temptation when working with someone who is in crisis is to try and get things back to normal as soon as possible. While this is perfectly understandable, we have to recognize that this means that the positive potential of crisis is being missed. Crises can do a lot of harm (the situation gets worse) but they can also do a lot of good (the situation gets better) – for example, when new coping skills are learned, when longstanding obstacles to progress are removed and/or…
Dr Neil Thompson
April 4, 2023
Begin with the end in mind Individual Well-beingWorkplace Well-being

Begin with the end in mind

This is one of Stephen Covey’s seven secrets of highly effective people. It means that, at all times, we need to be clear about what we are trying to achieve or where it is we are trying to get to. Without that clarity we can drift and become unfocused. This is likely to hamper progress and can also prove stressful at times, as the lack of a sense of direction can create anxiety and uncertainty. It can also reduce our credibility (and thus our ability to influence other people) as we will come across in ways that do not inspire confidence if we are unfocused and unclear about what we are trying to achieve. Beginning with the end in mind…
Dr Neil Thompson
March 14, 2023
Develop an internal locus of control Individual Well-beingWorkplace Well-being

Develop an internal locus of control

Are you living your life or is your life living you? How much in control do you feel about what is happening to you? People who have what psychologist call an internal locus of control will have a good sense of being able to control (or at least influence) key aspects of their lives, both at work and at home. Someone with an external locus of control, by contrast, tends to have little sense of control and can pay a price for that in terms of lower confidence higher stress levels and so on. In a very real sense, having an external locus of control is a form of self-disempowerment, a way of putting obstacles in your own way. So,…
Dr Neil Thompson
February 28, 2023