Leaders in the workplace have to wear several hats and perform a lot of procedural and cultural functions. Maybe one of the most critical, as well as the most difficult to master, is conflict resolution. You won’t like hearing this, but every leader’s approach to this will, and must, be different.
There are no two identical matches between team and leader anyplace in the world. That means your mileage might vary when it comes to following these conflict tips for leaders. However, we bet there’s something here that might help you think differently, or maybe just a little more empathetically, next time it falls to you to diffuse workplace tension or manage a conflict.
Sociological insights to help understand people’s lives and their challenges
