An organization’s most important resource is its human resource – its people. This wide-ranging practical guide puts the emphasis on the human – empowering employees to be resourceful. If you are involved in managing people, then you will find this…
The importance of valuing and even celebrating diversity is now well established, but what is often not appreciated is that the process of ‘cloning’ can stand in its way. What this refers to is the tendency to feel more comfortable…
Workplace harassment is a serious issue that affects millions of workers worldwide. It can take many forms, including verbal abuse, physical assault, intimidation, and discrimination based on race, gender, sexual orientation, or disability. Not only does harassment create a hostile…
Our habits, preferences and idiosyncrasies make perfect sense. We each know that we have great reasons to embrace our ways and stick with them. Other people’s habits, though, show that they are simply picky, weird or too sensitive. The difference between…
“FYI, your patient died.” This message from another physician sat in my Epic inbox. Feelings of disappointment and sadness surfaced as I prepared to start my overnight shift in the emergency department. The death of a child simplified to an Epic…
