A long-standing theme of my work in relation to leadership and management has been the importance of getting the best out of employees (supporting them, developing them, taking workplace well-being seriously), rather than making the mistake of trying to get the most out of them (piling on the pressure, seeking to maximise exploitation, regarding them as expendable). I therefore welcome this important book on employee empowerment.
Underpinning employee empowerment is the well-supported idea that giving employees a degree of autonomy and trusting them to make decisions within their sphere of responsibility will produce better results in both quantitative and qualitative ways, and give rise to better consequences for the organisation and the individual alike…