You are the first person to really listen and not criticise me”
This is a comment a social worker halfway through a motivational interviewing programme received from a young person in Merton. Motivational interviewing (MI) is a structured approach to direct work that can help individuals to want to change behaviour. It is shaped by an understanding of what triggers change and is designed to be a non-confrontational way of helping someone to recognise and do something about their present or potential behaviour concerns.