Assertiveness is a widely misunderstood term. Many people use it to mean being stroppy or difficult, unaware that this is a significant distortion of the philosophy underpinning the idea of assertiveness. For example, on training courses I have been running I have many times come across comments to the effect of: ‘If I were assertive, I would be disciplined’ or ‘If I were assertive people would give me a really hard time’ …
Neil Thompson’s Lesson for Living – Be assertive
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